Certified Logistics Associate (CLA) Practice Test

The term "kaizen" is a concept that originated in Japan and refers to the philosophy of continuous improvement. This approach involves making small, incremental changes in processes, products, or practices over time to enhance efficiency, quality, and overall performance within an organization. Kaizen emphasizes the belief that even the smallest changes can have a significant impact when sustained over time.

This philosophy is often applied in various fields, including manufacturing, healthcare, and organizational management, to foster a culture where all employees are encouraged to contribute ideas for improvements, leading to enhanced work processes and outcomes.

While choices related to quality improvement and planning may touch on aspects of what kaizen aims to achieve, they do not fully encapsulate the essence of continuous improvement that kaizen promotes. Therefore, the correct interpretation of kaizen is best captured by the concept of continuous improvement.